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CREC Central Office
111 Charter Oak Avenue
Hartford, CT 06106
Fingerprinting Safety Protocols
- If you are feeling sick in any way please STAY HOME. Please cancel your appointment and reschedule when you are feeling better.
- Applicants are not required to wear a mask to be fingerprinted, but may do so if they would like to. (There will be no masks provided at CREC)
- If the applicant/client has family or friends with them, they may need to remain in the main lobby.
- The Fingerprint Specialist will escort the applicant/client to the Fingerprinting Office.
- The LiveScan fingerprinting device is cleaned and disinfected on a daily basis.
PLEASE READ ALL OF THE FOLLOWING INFORMATION BEFORE SUBMITTING A REQUEST FOR A FINGERPRINTING APPOINTMENT
Scheduling an Appointment
Fingerprinting is done by appointment only. The name of the person on the schedule must be the person present for the appointment.
Our Fingerprinting Services location is:
CREC Central Offices
111 Charter Oak Avenue
Hartford, CT 06106.
For customer support, please call (860) 524-4003 or email firstname.lastname@example.org.
Fingerprinting appointments are scheduled Monday - Thursday from 8 a.m. to 2:30 p.m.
Emergency closings and cancellations will be announced on our voicemail at (860) 524-4003.
Frequently Asked Questions
How can I check to see if CREC Fingerprinting Services is open during inclement weather?
In the case of inclement weather, please call (860) 524-4003 to listen to an automated announcement regarding fingerprinting appointments.
Where do I get my “Service Code”?
Please contact your Board of Education (school/district) to obtain the service code. Without the service code you will not be able to pre-enroll or be fingerprinted.
Do I need to pre-enroll before showing up to my appointment?
Yes. You will need to pre-enroll prior to coming into the fingerprint office. Please keep track of your Applicant Tracking Number, this will be REQUIRED when you arrive to your fingerprint appointment.
I would like to apply to multiple schools. What is the process?
You will need service codes for each district that you want to be fingerprinted for. You will need to pre-enroll for each district.
I worked for one week at a school district and will be working again this year in the same district. Do I need to be fingerprinted again?
Yes, if you are not a continuous employee for a particular School District you will need to be re-fingerprinted. Your fingerprints can only be used for one hiring process and are not valid for future hiring processes as many things could have transpired with applicants since the time of the previous results and present day. A new request at this point in time is needed to establish their suitability for employment.
Who gets my results and when?
The results are sent directly to each school by the Department of Emergency Services and Public Protection (DESPP). As the results are sent by the DESPP, CREC cannot confirm the timeline for delivery of the results.
Can CREC share any criminal history information with others, with or without my authorization?
Under the State of Connecticut FBI CJIS Security Policy, any and all criminal history information cannot be re-used for subsequent unrelated needs by the original requestor/recipient, and cannot be disseminated to another recipient for subsequent unrelated re-use, future anticipated uses, regardless of whether or not the needs are formally related and outside of a state's jurisdiction.
This information is subject to change without notice.
(Revised: July 2021)