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Please Note: RSCO does not provide door-to-door transportation but typically assigns students to centralized bus stops. Generally, centralized bus stops are not within walking distance of a student’s home and require the student to be dropped off at the centralized location.
What if the bus is late or early?
If the bus arrives more than 10 minutes earlier or later than the scheduled time, please call CREC at 860-524-4077 or fill out a complaint report online.
Can parents ride the bus with their child?
No, parents are not allowed on the bus. The bus driver and monitor have to pass extensive record checks to be on the bus with children. CREC does not want to potentially endanger students by allowing unknown people on the bus.
How do I change my child's bus stop?
CREC magnet school parents or Choice parents can call the transportation office at 860-524-4077 or fill out the online request for change. Hartford magnet school parents should contact the school and the school will contact CREC.
Parents should instruct children to:
The following behavior will be expected of all students transported by CREC-sponsored transportation:
What if my child gets in trouble on the bus?
For the safety of all passengers, students who do not follow the bus rules will be subject to the suspension of bus riding privileges. Drivers will submit discipline referrals to the schools when students misbehave on the bus. The school will investigate and administer discipline. The driver may assign seats.
What if my child left something on the bus?
The driver usually holds anything they find on the bus for a few days. Your student should ask the driver for the lost item. You can also call the bus company or the transportation office.
These Guidelines were developed simultaneously with the Transportation Action Plan in order to implement a Regional Transportation System in accordance with the provisions of the April 2008 Sheff v. O’Neill Stipulation and Proposed Order and the requirements in its accompanying Comprehensive Management Plan (CMP) of December 2008.
Safety is the top priority with CREC Transportation. We are transporting the most precious cargo in the world, your children. CREC makes every effort to ensure that the bus companies we work with have well trained drivers and well maintained vehicles. Please contact us immediately if you have any concern about safety on a CREC school vehicle. The following all contribute to making your child's ride safe with CREC Transportation.
Qualifications before being licensed:
Maintaining qualifications during employment:
All vehicles are inspected and a report submitted daily by the vehicle operator. The maintenance department inspects the vehicles every 90 days. A Connecticut Motor Vehicle Inspector inspects each vehicle annually.
The bus companies have safety personnel to ride with or observe drivers along their routes. CREC also has a Safety Supervisor who observes bus stops and routes to ensure student safety.
Many of CREC's contracted vehicles now possess video cameras and GPS. The cameras allow us to monitor student and driver behavior inside the bus. The GPS allows CREC to monitor the location of the bus at all times. It allows us to tell where the bus stops, when it stops, and how long it is stopped for. It also allows us to determine the speed of the bus and much more.
National School Bus Safety Week is always held the third full week in October. This is an ideal time for students to learn about school bus safety. CREC and its bus companies are available to assist schools with student school bus safety training. Please contact us at (860) 524-4077 for more information.
For more on school bus safety, please check out:
CREC Central
111 Charter Oak Ave
Hartford, CT 06106
860-247-CREC
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