Transportation Solutions

For Parents: Rules & Policies

Please Note: RSCO does not provide door-to-door transportation but typically assigns students to centralized bus stops. Generally, centralized bus stops are not within walking distance of a student’s home and require the student to be dropped off at the centralized location.

Pick-up and Drop-offs

For Morning Pick-ups

• Families should allow for a 20-minute window (10 minutes before and 10 minutes after the scheduled pickup time) for the bus to arrive in the morning.
• Students must be at the bus stop 10 minutes before the scheduled pickup time.
• If the bus has not arrived at least 10 minutes after the scheduled pickup time, families should call the RSCO Transportation.
• Students PK to grade 2 must have an adult with them at the bus stop.

For Afternoon Drop-offs

• Students in PK through grade 2 must have an adult visible at the bus stop to receive students at drop-off.
• Siblings picking up students at the bus stop must be 12 years of age or older and must be listed on the contact list.

You can access your student’s bus route information here

Parent Responsibilities

Parents should instruct children to:

• Walk on sidewalks;
• Look both ways before crossing roads;
• Wait on the sidewalk, off the road pavement;
• Wait until the bus stops before trying to board;
• Behave appropriately walking to and from and while at the bus stop;
• Follow the behavior outlined for all students transported by CREC-sponsored transportation.

Parents can explore our Know The Plan! portal for more information

Bus and Bus Stop Behavior

The following behavior will be expected of all students transported by CREC-sponsored transportation:

• Students will board buses single file and proceed to their seats in an orderly manner.
• If assigned a seat, students must stay in that seat.
• Students will remain properly seated until their trip is completed unless specifically requested to do otherwise by the driver or monitor.
• Students may engage in normal conversation while on the bus; shouting or other loud, distracting behavior is not permitted.
• The following conduct is prohibited:
  • pushing, shoving, fighting or striking another student or adult;
  • disregarding directions from the driver or bus monitor;
  • breach of receiving school district's policies concerning drugs, weapons, vandalism, theft or threatening conduct towards fellow students or adults;
  • throwing articles within or out of the bus;
  • spitting, eating, or drinking while on the bus.

ATTENTION PARENTS: For the safety of all passengers, students who do not follow the bus rules will be subject to the suspension of bus riding privileges.

Full RSCO Transportation Guidelines

These Guidelines were developed simultaneously with the Transportation Action Plan in order to implement a Regional Transportation System in accordance with the provisions of the April 2008 Sheff v. O’Neill Stipulation and Proposed Order and the requirements in its accompanying Comprehensive Management Plan (CMP) of December 2008.

• Guidelines PDF (English)
• Guidelines PDF (Spanish)

F.A.Q.s

Will my child be required to wear a mask for the entire length of route?

Mask wearing is optional for passengers on RSCO Transportation vehicles.

What time should my student arrive at the bus stop?

Students should be at their designated bus stop at least 10 minutes prior to the scheduled pick up time. Buses are allowed up to 10 minutes before or after their scheduled times. This window is allowed to accommodate for traffic, weather, and other occurrences that may alter a schedule. If buses are within the 10 minute window, they will not wait.

What if the bus is late or early?

If the bus arrives more than 10 minutes earlier or later than the scheduled time, please call CREC at 860-524-4077 or fill out a complaint report online.

Can parents ride the bus with their child?

No, parents are not allowed on the bus. The bus driver and monitor have to pass extensive record checks to be on the bus with children. CREC does not want to potentially endanger students by allowing unknown people on the bus.

How do I change my child's bus stop?

CREC magnet school parents or Choice parents can call the transportation office at 860-524-4077 or fill out the online request for change. Hartford magnet school parents should contact the school and the school will contact CREC.

How do I find out my child's bus route information?

The routes are posted online or you can call the transportation office. The Transportation Office will notify families of a significant delay in their bus schedule through School Messenger, an automated alert system. Please make sure your contact information is up to date with the Transportation Office.

What if my child left something on the bus?

The driver usually holds anything they find on the bus for a few days. Your student should ask the driver for the lost item. You can also call the bus company or the transportation office.

What if my child gets in trouble on the bus?

Drivers will submit discipline referrals to the schools when students misbehave on the bus. The school will investigate and administer discipline. The driver may assign seats.